- The Journey map in the Follow Up room. A lanes by stages map of where every contact goes on its own, from the day they land to the day they close: how they arrive, the starter plan, nurture, the long loop, under contract and closed. It is built from your live plans, so it can never describe a plan that no longer exists. Pick a contact type such as Online buyer, Seller, Open house visitor or Imported database and the map lights up that path step by step. Follow Up now opens on this tab.
- Compass background tasks. Hand Compass a job that takes more than one answer and it works on it in the background while you do something else: research, browsing a site for you, filling a form up to the point of payment and stopping there for you. It texts you when it needs a code or a decision, hands you the screen live at a bot check, and never places an order without you.
- Text Compass from your phone. Send it a request by text the same way you would type it in the app, and it answers in the same thread.
- The Lockbox. Store a site login once and Compass can sign in for a task instead of asking you to do it yourself. Secrets are encrypted, and Compass sends you a secure link rather than ever asking for a password in chat.
- A rebuilt Daily Brief around your own work: the replies waiting on you, today's appointments, your listings, pace to goal, your calendar, the sphere contacts worth a call and what the AI team did overnight.
- Compass takes a listing intake end to end. Give it an address and it finds the owner of record, creates the seller contact and opens the pipeline deal.
- Compass can text a contact, or someone who is not a contact yet, after you confirm the message on one card. Its texts speak as your assistant. Hand Off tasks can go straight to Compass, and they close when you confirm the result.
- Compass reads one listing's full MLS record on request, labels Gmail threads for you, shows where a search term matched in your email, and lets you review and edit a drafted email before it sends. Phone numbers in chat are tap to call.
- Full screen Compass chat on iPhone, and a larger desktop panel with edges you can drag to resize. Closest now means closest to you on every surface, and Compass asks for your location only while you are using it.
- Closer gets Compass's write tools. It pulls the co-broke agent and the lender off the contract and saves them as contacts, finds every contact's agreements and asks to add them, and books vendors from your team's vendor book with the price ranges you set.
- Hive Home, a year round home for your clients. One sign-in link takes a buyer or past client to their own hub: homes you sent them, their journey with you, My Home with a value range and their own estimate, and a client perks catalog. Clients can sign in by text, links stay signed in, and you can revoke access at any time. Rolling out in stages.
- First look for clients. Share off market and coming soon homes with the clients you choose, and see when a homeowner starts a home value report or opens a first look you sent.
- Client perks: equity updates that enroll past clients in a regular home value report, and property tax protest packets. Both are rolling out in stages.
- Scout texts or emails the homes you tick to a buyer, lands match alerts on the buyer's profile with one tap to send, and keeps homes you already sent out of the daily digest.
- The buyer assistant can send listings to a buyer on its own while it works the conversation, and it logs a timeline note whenever it makes a promise to a lead.
- The IDX site searches near a road or landmark, closest first, includes your pocket listings in the near box, and answers a visitor's listing questions from the full MLS record. Each saved search can send its own email alerts.
- Showing tours. Plan an efficient route and a time blocked showing schedule, then have the request sent to your showing service from chat after you review and approve it. The result is read back to you.
- The Texas closing cost calculator: a seller net sheet and buyer cash to close, with a link you can share.
- Hive Centra is ready for agents outside Texas. Your state's rules decide the contract content, calling and texting hours and the legal copy, and nothing falls back to Texas or Lubbock defaults. Multiple MLS feeds per account, self serve MLS connect, licenses per state, and deadlines and crons that run on each contact's and account's local time.
- Install Hive Centra as an app on your phone and get push alerts, with your unread count on the icon and your own quiet hours. Pick app, text or both in Settings.
- A Closed contact stage that is set automatically when a deal sells, a Vendor relationship tier, a Realtor contact type with a Realtors email list you can send to from Blaze, and a spouse or partner link on the contact profile.
- Import a contact's email history from Gmail onto their timeline, without it triggering replies, drafts or unread counts. The Pulse summary card now sits on the contact timeline and in the contacts list panel, and reads filed documents too.
- Messages shows when the AI is live on a thread and lets you turn it off. When a contact texts back you get an alert and a drafted reply. The Message tab sends one to one from your own number.
- Send large email lists from your own Gmail. Revoked Gmail access now shows as a reconnect prompt instead of failing quietly.
- Team commission split rules, plan templates, a commission agreement setup check, and deal net GCI that matches the signed agreement. Referral is now a deal side.
- Blaze adds a TREC compliance toggle for Create Media pieces and loads the full MLS photo gallery. Oversized photos are resized instead of refused.
- Archive an agent who leaves the team, release their number and move their deals to someone else in one step.
- The top bar shows which account you are signed in to.
- Comps are subdivision first. The Smart CMA and Home Market Value report look in the subject's own subdivision before widening, use only verified closed sales, and say not enough data rather than stretch to a weak value. A nightly feed health check catches a licensed account whose MLS feed has gone quiet.
- Property facts, sale history and market data now come from your MLS feed. When the feed cannot answer, the page says not available instead of guessing.
- Leads who are done are archived, the not ready are nurtured, and existing clients come off prospecting plans at send time. Bounced emails no longer pause texting, and lead replies keep headroom in the daily texting cap so drips cannot crowd them out.
- IDX buyers and sellers always start a plan, and Just browsing is respected on the IDX site and in Hive Home.
- Today's Priority Queue lets you snooze or remove a row on hover, stops re-queuing people you already talked to, and shows Next Best Action for in market sphere contacts and due tasks.
- Timing replies such as not until spring push the plan out instead of stopping it. Campaign totals are true totals, import has a source dropdown, smart lists count across the whole group, and the Leads page explains why bulk Auto Plan skipped a contact.
- Notifications: AI handled replies go to the AI instead of paging you, lead messages move to Activity, Reminders lists only items that are due, and old alerts link to the record they are about.
- Gmail replies are drafted to the person who actually wrote, not the contact the thread was filed under, and the Mail Room names the real sender.
- Every Hive Home and portal page, Settings and the account page fit the desktop, and the consumer portal has mobile polish: larger tap targets, sheets, a card carousel and whole listing photos instead of cropped ones.
- Lead forms carry a bot check, so a script cannot make your number text a stranger.
- Voice DNA no longer gates auto send. Turn auto send on and it sends; Voice DNA keeps learning how you write.
- Agents read and change only their own contacts, plus the pond leads they can claim. Owners and admins still see everything. The same rule now covers enroll, threads, tasks and home value reports.
- The pipeline shows the MLS photo on every deal row, projected GCI counts closed plus in flight, and a closed deal no longer shows as overdue or at risk.
- The AI no longer names a lead source to a contact, explains how their information was obtained, or claims to work at a brokerage.
- A reactivation email promised listings it never sent. It now sends them.
- Emails about a contact, such as an investor's offer on their listing, no longer count as the contact replying.
- Archived, deleted, do not contact and opted out contacts are never routed into Hive Home.
- Contact delete and Smart CMA delete no longer hang, and deals now have a Delete control.
- False due today milestone alerts are gone, and passed contingency dates read passed rather than overdue.
- Compass stopped answering unread contract terms from the CRM, raises a close date that disagrees with the contract, saves vendors to the team vendor book, and keeps sold and archived deals out of the active pipeline.
- Voicemail drop has been removed until a voice specific consent record exists.
- AI written texts and emails no longer use em dashes.