Last updated: May 2026
NLG, LLC (doing business as “Next Level Group,” a real estate team at Keller Williams Lubbock) operates Hive Centra and provides residential real estate services in Lubbock, Texas. This Privacy Policy explains how NLG, LLC collects, uses, and protects your information when you contact us, work with us as a client, or opt in to receive text messages from us.
When you provide your mobile phone number and check the standalone SMS consent box on https://hivecentra.com/consent, you expressly consent to receive recurring text messages from NLG, LLC about your real estate inquiry. Messages may include replies to your questions, showing and appointment confirmations, transaction status updates (inspection, appraisal, closing milestones), and occasional listing alerts that match your stated search criteria. Message frequency varies based on your active inquiries and transactions. Message and data rates may apply. Consent to receive SMS is not a condition of any purchase or real estate service.
NLG, LLC does not sell, rent, or share your mobile phone number or any SMS opt-in data with third parties or affiliates for their marketing purposes. SMS opt-in consent and the personal information collected at the point of consent are not shared with third parties for any purpose other than to deliver the messages you have opted in to receive (for example, to our telecommunications service provider for message routing and delivery). We do not share, transfer, or otherwise disclose mobile opt-in information to non-affiliated entities.
You may opt out of SMS messages at any time by replying STOP to any message you receive from NLG, LLC. STOP, CANCEL, END, QUIT, UNSUBSCRIBE, OPTOUT, and REVOKE are all honored automatically. Reply HELP for help. You may also opt out by emailing mazz@nlglbk.com or calling (806) 777-1093.
NLG, LLC collects information you provide directly to us, including your name, email address, mobile phone number, mailing address, property preferences, and information about your real estate transaction. We also collect information about your interactions with our communications (for example, whether you replied to a text or clicked a link).
NLG, LLC uses your information to respond to your real estate inquiries, send property listings that match your criteria, schedule showings and appointments, provide transaction status updates, and meet our recordkeeping obligations under Texas real estate law. We do not sell your personal information.